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The “Call Centre Headset” models from Jabra, the Jabra Biz 2400 and the Jabra Biz 2400 II,  are analysed by our specialists

Jabra Biz 2400 – Review
Jabra Biz 2400 II – Review

Review: What is the Jabra 2400 and 2400 II?

Both the 2400 and the 2400 II are extremely similar and extremely versatile designs which are ideal for call centre use. The Jabra Biz 2400 II is a new and improved version of the Jabra Biz 2400, which is one of Jabra’s most popular professional headsets.

The uses on both office headsets are numerous; they have both monaural and binaural options, with most wearing styles covered , including basic headband, over the ear with an ear hook, and the option of having a neckband. This series is, in true Jabra fashion, efficient at noise cancellation with the intention of being suitable for busy workplaces and call centres. The Jabra Biz collection are all corded headsets.

Jabra Biz 2300 headset

As Jabra states on its website: “We’ve refined and improved the Biz series headsets to not only keep ahead of a changing industry, but to define it. The Jabra Biz 2400 II is our best contact centre headset yet.

“The most important factor in a professional headset is eliminating background noise from the busy environment and letting the customer hear your voice clearly.”

The ultra noise-cancelling microphone provides the highest degree of background noise elimination in any of our headsets.

    • Active Noise Cancellation – a microphone in the earpiece that picks up ambient noise (such as traffic, air-handling systems, etc.)

 

  • Passive Noise Cancellation – the headphones work to block out sound waves from the environment by the materials they are made of

This particular headset is configured for PC based IP telephony and delivers pure hi-fi audio quality with multimedia applications. The Jabra BIZ 2400 series has a large number of advancements designed to improve sound quality in busy workplace environments.

The noise cancelling microphone effectively blocks out unwanted noise from the work environment and the built-in intelligent technology protects users from acoustic shock and ensures full compliance with the strict noise at work regulations in force in EU countries.The Jabra BIZ 2400 series is designed to ensure maximum service life and minimum maintenance costs. Key details are made of surgical steel and the cord is reinforced with kevlar.

Further features of the Jabra 2400 USB headset include:

Jabra multiuse bluetooth connection allows users to switch seamlessly between PC based IP telephony and mobile phone calls, peakstop sound safety technology protects users against any sudden loud noises, supersoft ear cushions enhance comfort and makes sure the earpieces fully enclose the ear, ultra strong kevlar reinforced cord, break proof freespin boom with 360 degree rotation, USB toggle wheel and programmable soft buttons, bluetooth connection for mobile phone and gold contacts for crystal clear voice transmission.

More Key Features for the Jabra Biz Headsets

  • Ultra noise-cancelling microphone eliminates background noise
  • Crystal clear HD Voice and hi-fi sound for music and talk
  • Unbreakable boom-arm for unmatched durability
  • 40% lighter than competing headsets
  • Larger ear cushions provide passive noise protection
    to improve concentration

A reinforced cord is built to withstand the contact centre environment and protects against office chair wheels, sharp objects and daily use, and the boom-arm can be rotated 360 degrees with zero risk of breaking.

Jabra Biz Headset Competitors

The Jabra Evolve Series (link to Jabra Evolve review when live) offers a similar range of high end office headsets which are perhaps a little more luxurious than the Jabra Biz 2400 and 2400 II, though the Biz collection has more to offer in terms of versatility.

The Plantronics HW261N offers a decent alternative for binaural office headsets, while the HW251N offers the same headset in a monaural design.

There is very little difference between the Jabra 2400 and the Jabra 2400 II – and both offer a more than efficient option as far as office headsets go. To explore the other Jabra Biz options, take a look at PMC Telecom where you can buy both brand new and refurbished options.

ResellerPrice
PMC TelecomFrom £34.95 (A grade)
Office Monster£159.99
REVIEW OVERVIEW
Value for Money
Sound Quality
Ease of Use
Features
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Kirsty Rigg is a newspaper journalist and features’ editor who has been contributing to tech-mag since Autumn 2016. She is a keen “techie” and amongst her many talents, she is also a digital marketing officer and specialises in social media management. Kirsty has written for the British nationals and has worked as a staff reporter on several papers in the UK, the Czech Republic and Spain, but now lives back in her hometown of Manchester where she writes exciting content for tech-mag and other publications. Her services may be available for hire on a freelance basis. So long as she is greeted with wine and flattery, her rates are actually pretty good.